About (and CV)

Andrew B. Shaindlin
Pasadena, California
alumnifutures AT gmail DOT com

Brief Bio
An alumni relations professional since 1989, I have worked at Brown University (my alma mater) and the University of Michigan (Ann Arbor). Since 1999 I have been the Executive Director of the Caltech Alumni Association at the California Institute of Technology. From December 2008 until May 2009 I also served as Acting Assistant Vice President for Development & Alumni Relations with oversight for a membership-based donor group, for annual giving, and for development marketing and communications.

I am the founder and author of Alumni Futures, a blog focused on new directions in alumni relations and higher education. I have published articles in CASE Currents, have written or co-authored chapters for three CASE books, and for a commercially published book about online business networking. Involved with CASE since 1989, I am chair of the Commission on Alumni Relations (through 2011). I also serve on the CASE Board of Trustees. I chaired the EDUCAUSE Task Force on Identity Management in higher education. I serve on the CASE Web Advisory Committee, and in 2009 joined the Editorial Board of the International Journal of Educational Advancement.

Over the years I have presented at dozens of conferences, including CASE's Advancement Summit, CASE Assembly, the CASE Technology Forum (co-chair), District conferences, Summer Institutes, the Minary Conference on Alumni Education (chair), the Educational Travel Conference, the Canadian Council for the Advancement of Education, the Council of Alumni Association Executives, and the European Association for International Education.

I do paid consulting and individualized training or speaking by arrangement. I participate in the Association of Private College and University Alumni Directors (PCUAD), and I am on the Academic Advisory Board of Illuminate Consulting Group.

I am also pursuing a Master's degree in education part-time at Claremont Graduate University. I live in Pasadena, California with my wife, my daughter and our two dogs.

Here's a more official listing of career achievements:

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Andrew B. Shaindlin
Pasadena, California
alumnifutures AT gmail DOT com

Experience

Executive Director, Caltech Alumni Association
California Institute of Technology, Pasadena, CA
September, 1999 to Present

and

(Acting) Assistant Vice President, Development & Alumni Relations
December, 2008 to Present

• Oversee operations of all Caltech alumni programs, supervising a staff of five with approximately $1 million in annual expenditures. Provide oversight for up to $7 million in quasi-endowment investments, to generate support for alumni programs and services.

• As (Acting) Assistant Vice President, oversee directors of Annual Giving and of the Caltech Associates, a membership-based donor group. Supervise the Manager of Development Marketing and Communications, who oversees all outreach and engagement from the office of Development.

Senior Director, Alumni Programs
Alumni Association of the University of Michigan
Ann Arbor, MI
June, 1999 to August, 1999

• Provided strategic planning, budget management and oversight for alumni graduated between 11 and 30 years ago. Established generational marketing plan for this market segment to attract participation by “baby boomer” generation.

Director of Alumni Education and Travel
August, 1996 to June, 1999

• Oversaw adult education and enrichment programming for 105,000 Association members. Responsible for all hiring and personnel management for team of nine as well as financial management.

    - Directed Alumni Travel Program, serving 1,400 passengers per year on 50 departures to 45 destinations worldwide, generating gross revenue of $450,000 per year.

    - Directed newly-created Alumni Career Center, providing workshops, courses, publications, career-development, assessment and counseling to Association members and students.

    - Directed Alumni University education program including lecture series, on-campus and regional educational seminars, online distance education (including custom-built web-based courses), and domestic travel/study.

 

Director of Alumni Education &
Associate Director of Alumni Relations
Brown University, Providence, RI
January 1989 to June, 1996

• Promoted in June, 1995 to newly-created Director position.
    - Planned, implemented or supervised more than 30 annual Continuing College faculty-based programs for alumni, parents and friends of the University (seminars, lecture series, study groups, and online courses).

Assistant Director of Alumni Relations

• Created, designed and implemented a broad range of educational programs for alumni and other University constituents, including the first-ever internet-based alumni education program.

Education

Brown University, Providence, RI
Bachelor of Arts, International Relations, May, 1986

Claremont Graduate University, Claremont, CA
Candidate for M.A. in Education (focus: Higher Education Administration)
Expected date of graduation, 2009

Of Note

• Owner and author of Alumni Futures, the first industry blog for alumni relations professionals (since 2007).

• Member and Vice Chair (2006), Commission on Alumni Relations, Council for Advancement and Support of Education (CASE), 2004 to 2007; Chair, 2008 to 2011.

• Trustee, CASE, 2008 to 2011.

• Member, Web Advisory Board, CASE, 2008 to present.

• Member, Academic Advisory Board, Illuminate Consulting Group.

• Member, Advisory Board, Higher Ed Experts 2006 to 2008.

• Member, Editoral Board, International Journal of Educational Advancement, 2009 to present.

• Chair, Identity Management Task Force (2006 – 2007), EDUCAUSE.

• Recipient, Crystal Apple Teaching Award from Council for Advancement and Support of Education (CASE), for career achievement as an instructor professional education programs, 2006.

• Grand Prize Winner, Experience, Inc. Recruiting Innovations National Creativity Competition. Entry: Metcalfe’s Law: Recruiting Networks and Alumni Relations, 2004.

• Winner, Seal of Excellence for Overall Alumni Programs, CASE 1999 Circle of Excellence Awards, for Demystifying College Admission workshop series.

• Winner, Seal of Excellence for Use of Technology in Alumni Relations, CASE 1998 Circle of Excellence Awards, for Think Fast! breaking news lecture series.

• Winner, Silver Medal, Individual Alumni Programs, 1995 CASE Circle of Excellence, for Brown University Interactive Network online education program.

• Conference Chair:

CASE Technology Forum, MIT, 1995 (co-chair).

Minary Conference on Alumni Education, 2002 (Planning Committee, 1992, 1994, 1995, 1999, 2003)

Alumni Relations in Cyberspace, New Orleans, 2000.

Alumni Engagement: Enriching Your Online Presence, Vail, CO 2006

• Faculty/Presenter:
Minary Conference on Alumni Education, 1989 – 1999, 2002-3, 2007;
Non-Profits in Travel Conference/Educational Travel Conference, Washington, DC and Los Angeles, CA 1997-2000, 2002;
CASE Districts I, II, V, VII and VIII, 1991 - 2007;
CASE Technology Forum, Atlanta, GA 1994;
CASE Alumni Workshop Series, Cambridge, MA 1995;
CASE International Assembly/Summit for Advancement Leaders, San Francisco 1996; Chicago 1999; Washington, DC 2003; San Diego 2004; Miami 2005; New York 2006; Chicago 2007; New York 2008;
Summer Institute in Alumni Relations, Williamstown, MA 1997, 1998;
Canadian Council for Advancement of Education, Quebec, 1996, Newfoundland, 1999 & British Columbia 2008;
Managing Alumni Relationships Online, San Diego, CA 2000;
Workshop for Newcomers in Alumni Relations, Nashville, TN 2001;
Effective Alumni Networking: Connecting Past, Present & Future, CASE Online
Speaker Series, 2004;
Alumni Web Strategies: Drive Traffic, Build Community & Encourage Giving, San Diego, CA 2004;
EDUCAUSE Identity Management Summit, Dulles, VA 2006;
European Association for International Education, Trondheim, Norway 2007;
CASE Europe Online Services Workshop, London, UK 2008;
EAIE Alumni Relations A to Z, Budapest, Hungary 2008;
Keynote presentation, iModules User Conference, Kansas City, MO 2008;
ICG Thought Leader Session, NAFSA Conference, Los Angeles, CA 2009;
Caltech/MIT Enterprise Forum Panelist, Pasadena, CA 2007, 2009;
Whipple Hill User Conference, Boston, MA 2009;
California State University System Alumni Directors' Conference, Chico, CA 2009.

• Designer and instructor for first-ever CASE Online education program for alumni educators, Designing Alumni Education Programs, 1998; repeated in February, 1999.

• Founder and owner of ALUMNI-L, internet discussion forum for 1,300 alumni professionals worldwide, 1994 - 1998; and MINARY-L, internet discussion forum on alumni education for 285 participants, 1995 - present.

• Paid consultant to a private sector marketing agency for non-profit educational travel clients, 2002-3.

Publications

Alumni Learning Online: Brown's Electronic Continuing Education Course Makes the Grade with Former Students, CASE Currents (January 1995)

Making Sense of Academic Cyberspace: Case Study of an Electronic Classroom, College Teaching magazine (Summer, 1997)

Technology in Alumni Relations in: Alumni Relations for Newcomers, published by CASE (July 1999)

Alumni Relations in Cyberspace in: Alumni Clubs & Chapters, published by CASE (September 2002). Received H.S. Warwick Research Award.

Closing Remarks: Mad Money, CASE Currents (February 2003)

Always the Old, Always the New: Information Science & Technology at Caltech; remarks delivered by President David Baltimore (May, 2003)

Recruiting, Motivating and Managing Your Fellow Volunteers in: University of California at San Diego Alumni Chapter Leaders’ Handbook (August, 2003)

Let’s Make a Deal: Show Former Students the Benefits of Using Your Association’s Networking Tools, CASE Currents (April, 2004)

Leveraging the School Experience: Business Networking with Fellow College Alumni, chapter in: The Virtual Handshake: Leveraging Online Social Networks to Grow Your Business, co-authored with David Teten (2005)

Online Networks: A New Tool for Alumni Relations (co-author), Higher Education Blog Conference

Closing Remarks: Purpose or Place? The Thousand Year View of Higher Education, CASE Currents (September, 2006)

Opponent or Opportunity? Business Networks & Alumni Online Communities (co-author), CASE Currents (January, 2007)